Dina Melati Pengarang

Penelitian ini dilakukan di Dinas Kependudukan Dan Pencatatan sipil, Tujuan dari penelitian ini adalah: (I) Untuk mengetahui pengaruh Total Quality Mmagement (TQM) terhadap Kinerja Pegawai, (2) Untuk mengetahui pengaruh Disiplin Keja Terhadap Kinerja Pegawai, (3) Untuk mengetahui pengaruh Total Quality Mmıagement (TQM) dan Disiplin Kerja terhadap Kinerja Pegawai. Sampel yang digunakan dalam penelitian ini berjumlah 35 orang responden. Jenis peneliüan bersifat asosiatif yang merupakan penelitian untuk mengetahui hubungan antara satu variabel atau lebih dan bagaimana suatu variabel mempengaruhi variabel lain, Sugiyono (2009). Hasil penelitian yang telah dilakukan dapat diketahui bahwa, (1) Total Quality Management (TQM) berpengaruh positifdengan nilai t 21.963 dan signifikan terhadap Kinerja Pegawai pada Dinas Kependudukan Dan Pencatatan sipil dengan nilai signifikan 0,000 60,05), (2) Disiplin Kerja berpengaruh Positig dengan nilai t 0.314 dan tidak signifikan terhadap Kinerja Pegawai dengan nilai signifikan 0.755 (»0,05), (3) Terdapat pengaruh positif dan signifikan Total Quality Management (TQM) dan Disiplin Kerja secara simultan terhadap Kinerja Pegawai Dinas Kependudukan dan Pencatatan Sipil Kabupaten Pasaman Barat, dengan nilai koefisien regresi 375.810 dengan nilai signifikan 0,000 (40,05). Nilai 112 menunjukan 95.90% dan yang sisanya sebesar 4.100/0 dipengaruhi oleh variabel lain yang tidak diikut sertakan dalam penelitian ini. Kata Kunci : Total Quality Management (TQM) Disiplin Kerja, Kinerja Pegawai This research was conducted at the Department ofPopulation and Civil Registration. The objectives ofthis study are: (1) To determine the effect of Total Quality Management (TQM) on Employee Performance, (2) To determine the effect of Work Discipline on Employee Performance, (3) To determine the effect of work discipline on employee performance. Total Quality Management (TQM) and Work Discipline on Employee Performance. The sample used in this study amounted to 35 respondents. This type ofresearch is associative which is research to determine the relationship between one or more variables and how one variable affects other variables, Sugiyono (2009). The results ofthe research that have been carried out can be seen that, (1) Total Quality Management (TQM) has a positive effect with a t value of 21,963 and is significant on employee performance at the Population and Civil Registration Service with a significant value Of 0.000 (<0.05), (2) Discipline Work has a positive effect with a t value of 0.314 and is not significant on employee performance with a significant value of 0.755 (> 0.05), (3) There is a positive and significant effect of Total Quality Management (TQM) and Work Discipline simultaneously on the Employee Performance of the Population and Registration Service Civil Servant of West Pasaman Regency, with a regression coefficient value of 375,810 with a significant value of 0.000 (<0.05). The value of R2 shows 95.90% and the remaining 4.10% is influenced by other variables that are not included in this study. Keywords: Total Quality Management (TQM), Work Discipline, Employee Performance